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Telesales Executive

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Job Mission:

  • Receive customer calls for placing and upselling orders
  • Answer any inquiries pertaining to the product, orders, and deliveries
  • Support sales and suppliers in any request within the scope of work
  • Process samples requests and picking slips
  • Check updates of customers account
  • Call customers and inform them on any promotions; liquidate near expiry products; and blocked accounts
  • Submit daily reports to the Supervisor
  • Acknowledge customer complaints to maintain service and deliver quality
  • Generate sales leads to be sent to the sales department
  • Send out any communication letters to all customers through fax and emails
  • Submits daily reports to the Manager


  • 2 to 5 years’ experience in telesales position in Food Service/F&B/FMCG Distribution Company in the UAE.
  • 100% customer driven and must be a go-getter
  • Strong sales/telesales capabilities
  • Team player
  • Ability to handle customer complaints
  • College degree
  • English is a must

What We Offer:

  • An exciting career within a successful team.
  • A unique employee value proposition based on a regional, vertical and cross functional career growth
  • A rewarding and appreciative corporate culture
  • A competitive package and benefits


Cash Van Operator

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Digital Transformation Manager

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Main Responsibilities:

Responsible and accountable for the smooth running of the overall digital transformation of the business within the limits of requirements, specifications, costs, and timelines.



  • Reengineer relevant manual systems to system designed processes at various levels of the business value chain
  • Keep abreast of latest technologies that may be beneficial to the organization and make requisite recommendations, supported by documentation, costing...
  • Work closely with decision makers on other departments to identify, recommend, develop, and implement dashboards and automated systems supporting effective and efficient smart working processes.
  • Plan and manage implementation of tools and techniques for monitoring and managing the performance of automated systems and services in respect to their business performance contribution where the measure of success depends on achieving clearly business/financial goals. 
  • Identify problematic areas and implement strategic solutions in time
  • Manage & monitor software assets: OS, Office, AV, LAN, WAN, PABX, Biometrics & CCTV assets of the company.
  • Define & implement digital transformation policies as part of SOPs
  • Ensure Legal compliance of all software’s, security of data from crash downs, data recovery. Etc
  • Provide customized service/tools to Elite customers (online ordering capabilities and other functionalities).
  • Evaluate users’ needs by getting ongoing feedback from all departments and by running periodic digital transformation milestones’ Audits.


Qualifications & Experience:

  • +10 years of experience in ICT and Digital Transformation field
  • University Degree in Information Technology
  • Experienced in Project Management
  • Technical knowhow of BI/Software (Oracle – Netsuite) a must
  • Technical knowhow of Network Infrastructure
  • Excellent command of the English language
  • Arabic is a plus


 Expected Salary: AED 20,000 – AED 23,000




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    Attach your CV


    So you’ve submitted your resume. What happens next?

    1Resume and cover letter submitted.

    Thanks for applying to Bidfood ME! We appreciate your interest in joining our family and are carefully reading through your CV. We will get back to you as soon we can! If you do not hear from us within a week, we are sorry to say that we’re not meant to be together – at least not for now!

    2Ring, ring! Ding, ding!

    If your application goes through, one of our lovely recruiters will give you a ring or will drop you an email to talk about your job experience and career goals, after which, and if things go well, you will be booked for a face-to-face interview with one or two members of our team.

    3Face-to-face meeting.

    Only those with profiles that fit the Bidfood ME family will be contacted for a face-to-face interview with a member of our team (or, if a situation calls for it, an online interview). This will be a great chance for you to introduce yourself and make a lasting first impression on us, so come ready, confident and in high spirits! The face-to-face interview normally includes: - An introduction to the company and the job you are applying to (expectations, benefits) - A short discussion about your education, career aspirations and goals - A discussion about joining the team, salary, and employee loyalty